The agreement
These terms govern the AgentMagic website, web platform and desktop application provided by AgentMagic. By creating an account or using the service, you agree to these terms and our acceptable use policy. Our privacy policy explains how information is handled.
You must have the legal capacity to enter an agreement. If you use AgentMagic for an organisation, you represent that you have authority to bind it. A separately agreed written order or service agreement controls any conflicting commercial terms for that purchase.
Accounts and access
Provide accurate account information, protect your credentials and use only accounts you are authorised to access. You are responsible for the members, devices, permissions and integrations you enable within your organisation. Tell support@agentmagic.app promptly if access is compromised.
Access can be open or invitation-only. A waitlist request or referral does not guarantee admission, a delivery date or a particular plan. Features and availability can differ between web and Mac, provider accounts and service versions.
Instructions and approvals
You authorise AgentMagic to process your requests and use connected services within the permissions you grant. Only connect data and accounts you have the right to use. You are responsible for determining whether each workflow is lawful and appropriate.
External writes require approval by default under the applicable organisation policy. An authorised approver may approve a specific action or save an approval rule for matching future actions. Saved approvals remain subject to permissions, budgets and other checks. Review these rules regularly; approving an action authorises its execution and may incur usage charges or affect an external system.
AI can make errors, omit context or produce inaccurate and infringing material. Review outputs, recipients, target resources and consequences before acting. AgentMagic is not a substitute for qualified legal, medical, financial or other professional advice, and must not be used as the sole decision-maker for consequential decisions about a person.
Your content and our software
You retain your rights in the content you provide. You grant us the permission needed to host, process, transmit and display that content to deliver the service and the workflows you authorise. You must have the necessary rights and permissions for that use.
Subject to these terms, we permit you to use AgentMagic for your organisation’s work. AgentMagic software, branding and service materials remain owned by AgentMagic or their respective licensors. Third-party and open-source components retain their applicable licence terms. AI outputs may not be unique, protectable or accurate; we do not guarantee exclusive rights in them.
Plans, credits and provider costs
Monthly plans are Starter ($20, one X social account), Growth ($100, up to three social accounts on X, Instagram and LinkedIn), and Scale ($200, up to six social accounts). The former $49 plan is no longer offered. All plans support managed AI and your own provider keys. Plan limits cover social accounts; other work connections remain governed by your permissions.
Outgoing emails and supported calendar descriptions include a clickable AgentMagic signature. Supported posts and messages include a text link. Scale subscribers may disable this signature while their paid subscription is active. This does not change recipients, account ownership or approval requirements.
Monthly AI allowances depend on model costs and usage. Image and video generation, when available, use credits at their published model rates. There is no guaranteed number of generated images, videos or completed actions. Connector and social activation or posting usage can consume credits separately from AI inference.
AgentMagic may use credits for managed AI requests and chargeable connector operations. Rates, included allowances and model routing are controlled by the service’s configuration. A credit balance is an internal service allowance, not currency, a deposit or an investment. Promotional and granted credits have no cash value.
Model requests using your own API key, CLI account or local model do not use AgentMagic AI credits for that inference. Your provider may charge your account separately, and connector charges may still apply. Reserved credits reduce the available balance while a request is pending; a reservation is distinct from a settled charge.
If you purchase paid access or credits, the price, currency, billing period, renewal conditions and applicable purchase terms must be presented before payment. A displayed plan or granted credit balance alone does not authorise a charge to a payment method. Specific order terms apply to that purchase alongside these terms. See refunds, cancellation and delivery.
Payments, renewals and refunds
For purchases sold by Paddle, Paddle is the merchant of record. Payment is subject to the Paddle Buyer Terms, Paddle Privacy Notice and Paddle Refund Policy. AgentMagic supplies the software and handles product support; Paddle handles the payment and applicable transaction taxes.
A recurring purchase must identify the price, currency, billing interval, renewal conditions, included credits, any expiry or rollover rules, and cancellation method before payment. By authorising a subscription, you authorise recurring charges on those disclosed terms until cancellation. One-time credit purchases do not create a recurring subscription unless separately disclosed and authorised. Any material price change is communicated before it takes effect as required by applicable law.
Our refund and cancellation policy provides voluntary refunds of purchased credits only when zero credits from the relevant purchase have been consumed and there are no active third-party connections. Any credit consumption, including 1% or less, or an active connection excludes a voluntary refund of that purchase. Permitted fee and tax adjustments are explained in that policy. These conditions do not limit mandatory consumer rights, verified billing-error corrections, or Paddle’s refund authority.
You may cancel recurring billing through the route in your receipt or contact support for help. A refunded purchase loses its associated credits and paid access. Account closure or uninstalling the software does not itself cancel a subscription.
Third-party services
Connected apps, AI providers and installed CLIs are independent services with their own terms, limits and fees. You are responsible for your accounts with them. Their outages, rate limits, permission changes and policies can affect AgentMagic workflows.
Uncertain external outcomes may be held for review to avoid duplicate actions. Do not assume an action failed solely because a response timed out. Check the action record and the external service before retrying.
Availability and changes
We may improve, modify or discontinue features, perform maintenance, or suspend access to address security, abuse, legal requirements or breaches of these terms. Where reasonably practicable and legally required, we provide notice of material changes affecting paid access.
The service is provided as available. To the extent permitted by applicable law, we do not warrant uninterrupted operation, error-free AI output or compatibility with every third-party service. Keep appropriate copies of important information and use human review for consequential work.
Ending use and resolving concerns
You may stop using the service, revoke connections and request account closure by contacting support@agentmagic.app. Cancellation of paid access, where applicable, follows the purchase terms and our cancellation policy. Account closure does not itself erase all records or reverse actions already taken.
Contact us first with a service or billing concern so we can investigate. Nothing in these terms restricts non-waivable consumer rights, statutory remedies or lawful payment disputes. We do not exclude liability that applicable law prohibits us from excluding, including liability for fraud or other non-excludable misconduct. Applicable mandatory law determines your rights and available dispute forums.
Updates and contact
We may update these terms as the service changes. Material changes will be communicated where required; continued use after the applicable effective date means acceptance to the extent permitted by law. For questions about these terms, email info@agentmagic.app.